기술
Increase your service desk’s reach and performance with the Bomgar Customer Client for Samsung. With this app, users can receive secure remote support from representatives
without ever logging into their desktop. Users can share their screen, stream live video, co-browse websites and applications, and chat with representatives from the
comfort of their Samsung mobile device.
Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
Remote Control – Allow your support representative to navigate your screen, access applications, type, and click as if they are holding the device in their own
hands.
Bomgar InSight – Extend your representative’s vision by streaming live video.
Co-Browse – Browse websites and applications with your representative.
Chat – Chat back and forth with your representative.
Notes:
The Bomgar Samsung Customer Client 2.2.8 runs on all Samsung devices with an official Samsung Android operating system, 4.0.3 or above.
This app works with existing Bomgar installations, version 14.3.1 or above and support sites with trusted CA-signed certificates. For full language support, you must be
running Bomgar 14.3.1 and above.
This support client should be downloaded only at the direction of a support representative using Bomgar whom you have solicited for technical support for your Android
device.
For more information, please see www.bomgar.com/android.
without ever logging into their desktop. Users can share their screen, stream live video, co-browse websites and applications, and chat with representatives from the
comfort of their Samsung mobile device.
Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
Remote Control – Allow your support representative to navigate your screen, access applications, type, and click as if they are holding the device in their own
hands.
Bomgar InSight – Extend your representative’s vision by streaming live video.
Co-Browse – Browse websites and applications with your representative.
Chat – Chat back and forth with your representative.
Notes:
The Bomgar Samsung Customer Client 2.2.8 runs on all Samsung devices with an official Samsung Android operating system, 4.0.3 or above.
This app works with existing Bomgar installations, version 14.3.1 or above and support sites with trusted CA-signed certificates. For full language support, you must be
running Bomgar 14.3.1 and above.
This support client should be downloaded only at the direction of a support representative using Bomgar whom you have solicited for technical support for your Android
device.
For more information, please see www.bomgar.com/android.
이전 버전
- 앱 이름: Bomgar for Samsung
- 종류: 비즈니스
- 앱코드: com.bomgar.thinclient.android.Samsung
- 버전: 2.2.8.62456.samsung
- 요구 사항: 4.0.3이상
- 파일 크기 : 3.89 MB
- 업데이트: 2018-05-06
